Effective Date: 2026-07-17
Website / Platform: gamebar.gg
The primary operator of the Services is FUN PLAY GROUP LIMITED. In Europe and certain other regions, the name JUST HAVE FUN LIMITED may appear on platform invoices, payment receipts, billing records, bank statements or other payment-related records. This arrangement is for regional billing, payment collection support and internal group accounting purposes. This Privacy Policy explains how FUN PLAY GROUP LIMITED collects, uses, stores, shares and protects your personal information when you access or use our websites, applications, game top-up services, live streaming / voice chat / social entertainment app top-up services, payment processing functions, customer support, promotional activities and related services (collectively, the “Services”).
In this Privacy Policy, “we” refers to FUN PLAY GROUP LIMITED and, where applicable, affiliates, subsidiaries and service partners involved in providing or supporting the Services. By using the Services, you acknowledge that your personal information will be processed in accordance with this Privacy Policy.
We collect personal information reasonably necessary to provide, secure, improve, support and operate the Services. The information we collect may depend on how you use the Services, your country or region, payment method, products or services purchased and whether additional verification is required.
Unless we expressly request it for a lawful and necessary purpose, please do not provide sensitive information. For sensitive information you voluntarily provide, we process it only to the extent reasonably necessary for verification, risk handling, dispute resolution, legal compliance or user protection purposes, and we delete, anonymize, restrict access to or securely retain it according to applicable law, internal retention rules and case/dispute needs.
Where permitted by law, we may obtain personal information from independent payment service providers, acquiring banks, issuing banks, card schemes, wallet providers, local payment partners, identity verification, KYC, compliance, anti-fraud, security and risk review service providers, third-party login providers, suppliers, fulfillment partners, customer support tools, analytics providers, advertising partners, technology service providers, law enforcement agencies, regulators, courts, dispute resolution bodies or other relevant parties.
We may use personal information to provide and operate the Services, process orders and transactions, verify identity and payment authorization, protect service security and integrity (including detecting, preventing and responding to fraud, scams, unauthorized payments, account abuse, payment abuse, promotional abuse, technical abuse, security incidents and violations of applicable policies), handle customer support, improve and maintain the Services, send service-related notices, send marketing information where permitted, comply with legal, tax, accounting, audit, regulatory and contractual obligations, protect our rights and legitimate interests, and support business transfers or corporate transactions. Where applicable law requires a legal basis, we may rely on performance of contract, your consent, legal obligations, our legitimate interests, vital interests, and the establishment, exercise or defense of legal claims.
We do not sell your personal information. We may share personal information where reasonably necessary for the purposes described in this Privacy Policy, including with group affiliates and related entities, payment partners, verification, compliance and security providers, suppliers and fulfillment partners, technology and business service providers, advertising and analytics partners, sanctions screening providers, regulators, courts, law enforcement agencies, government authorities, payment institutions, banks, card schemes, dispute resolution bodies and parties involved in business transactions. Internal group sharing is limited to service provision, order fulfillment, accounting reconciliation, compliance and risk control, customer support, dispute handling, internal management and other purposes described in this Policy. Without consent required by applicable law or another lawful basis, we will not use relevant information for incompatible marketing purposes.
We operate globally. Your personal information may be transferred to, stored in or processed in countries or regions outside your country or region of residence, including Hong Kong, the United Kingdom, Singapore, the European Economic Area, the United States, or other locations where our affiliates, service providers, payment partners, identity verification providers, anti-fraud providers, suppliers or technology partners operate. Where required by applicable law, we use appropriate transfer safeguards such as contractual protections, standard contractual clauses, adequacy mechanisms or other lawful transfer mechanisms.
We retain personal information only for as long as reasonably necessary to achieve the purposes described in this Privacy Policy, including providing services, processing orders, refunds, disputes and chargebacks, complying with legal, tax, accounting, audit and regulatory obligations, preventing fraud and abuse, and protecting our legitimate interests. If there is an ongoing complaint, dispute, chargeback, investigation, legal request or reasonable possibility of legal claims, we may extend the retention period. Even after you delete your account or your account is terminated, certain transaction records, risk control records, dispute records and compliance records may continue to be retained as required by applicable law and internal retention policies. When personal information is no longer needed, we delete, anonymize, aggregate or securely retain such information where retention is required according to applicable law and internal retention rules.
We take appropriate administrative, technical and organizational security measures to protect personal information against accidental or unauthorized loss, misuse, access, disclosure, alteration or destruction. However, no internet transmission, checkout process, payment process, storage system or security measure can be guaranteed to be absolutely secure or error-free. You are responsible for safeguarding your account credentials, email account, device and payment method and for contacting us promptly if you believe your account, payment method or transaction activity may have been compromised or used without authorization.
Depending on your location and applicable law, you may have rights to request access to, correction or deletion of, or a copy of your personal information; to object to or restrict certain processing; to withdraw consent where processing is based on consent; and to complain to a competent data protection authority. These rights may be subject to limitations, including where we need to retain information for legal, security, anti-fraud, AML, counter-terrorist financing, accounting, tax, audit, dispute handling, chargeback handling, compliance or legitimate business purposes. To exercise your rights, contact us at: service@gamebar.gg. To protect your privacy and prevent fraudulent requests, we may require identity verification before responding to privacy rights requests.
We use cookies, pixels, SDKs, local storage and similar technologies to operate the website, remember preferences, maintain login status, improve performance, analyze traffic, measure marketing effectiveness, help prevent fraud, enhance security and, where permitted by law, provide relevant content or advertising. You may manage cookies through browser or device settings or through cookie preference tools we provide.
Where applicable law requires consent, we will send marketing communications based on your consent. Where otherwise permitted by law, we may send marketing communications related to your use of the Services based on legitimate interests and provide an unsubscribe or opt-out mechanism. Transactional, security, order-related, customer support, legal, compliance, anti-scam risk and service notices are not marketing communications and may still be sent when necessary.
The Services are not directed to children below the age of consent for personal information processing or online purchase under applicable law. If you are a minor, you may use the Services only with the involvement and consent of your parent or legal guardian. If we discover that children’s personal information has been collected without required parental or guardian consent, we will take reasonable steps to delete or restrict such information as required by law. Parents or legal guardians may contact us to request access to or deletion of their child's personal information, subject to transaction, anti-fraud, dispute handling and legal retention requirements.
The Services may contain links to third-party websites, apps, platforms, payment pages, login services, social media pages or other services. Third-party services may collect and process personal information under their own privacy policies. We do not control and are not responsible for the privacy practices, security, content or performance of third-party services. You should review the privacy policies and terms of any third-party services you use.
We may update this Privacy Policy from time to time to reflect changes in services, legal requirements, business operations, security practices or data processing activities. Where required by law, we will provide additional notice or seek your consent for material changes. Continued use of the Services after the updated Privacy Policy takes effect means your personal information will be processed in accordance with the updated Privacy Policy.
If you have questions, requests, complaints or concerns about this Privacy Policy or our processing of personal information, please contact us at:
Email:service@gamebar.gg
Company: FUN PLAY GROUP LIMITED.
Address: UNIT C21 4/F YIP WIN FACTORY BUILDING NO.10 TSUN YIP LANE KWUN TONG KL.